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Reviews. Ours very favorite place in the workshop.

When we find ourselves facing difficulties and lacking the motivation to continue, we turn to our customers’ reviews. It’s truly magical how our spirits are uplifted, and suddenly life gains new purpose, reminding us that things aren’t as bleak as they appear.
We express our heartfelt gratitude for the positive feedback, as it reinforces our belief that we are making good bags.
Equally, we extend our thanks for the negative reviews, for they serve as valuable lessons, allowing us to acknowledge and rectify our mistakes, ultimately helping us grow and improve.

Here are the reviews left at our stores on Etsy, Sashe, and on this site.

Based on 25 reviews
Got what I paid for

No complaints, just kind of wished I would have configured the bag a bit differently. If I ever destroy this bag and they're still in business, I'll get another a different feature here and there.


For starters excellent workmanship; materials employed and colors as expected, thus loyal to your catalog.
Only three comments: 1. Belt should adjust in case required to carry as a briefcase 2. Consider adding a piece of stiff leather or other sort of material to keep the bag from creasing at the flap's base whenraised form the base. 3. Consider adding a magnetic grommet snap to close when needed the secondary back pocket.

Quality Custom

This is our second bag that we've had custom made. Really appreciate the ability to have these bags constructed. Good quality and made to specifications that we provided.

custom order one-nighter

This is already my second bag from Innes Bags, again a custom order. I needed a one-nighter with enough room for my laptop and clothes for a second day on a business trip and again the quality of the bag is excellent. I've also already gotten compliments by colleagues on it. It's really very nice.

Awesome bag!

Bought this for my husband for Christmas and he love, love, loves it! Very roomy. He really likes the satchel that is removable. Well made. Beautiful craftsmanship. Fast shipping and fantastic, prompt customer care. I’m so grateful I found this incredible company. Thank you Inna and Serhii!

Very nice

Goo delivery time. Well received.
Nicely and carefully packed. Items is exactly as promised in the website. Hope it will resist the test of time.

Very nice quality, beautiful bag and quick delivery!

A nice website, lots of choice and a great quality product.
Love the bag and the personal delivery note that came with it!
I really recommend Innesbags.

Beautiful & Functional!

I love the new backpack from Innes Bags. The delivery was timely, the package was also personalized with a card signed from the owners, signifying that they care about what they do. I received a carry-on backpack in yellow leather and it is the bag I have always dreamed of having. Lovely features and very comfortable.

This little bag is lovely and functional and can hold surprising amount of things. The materials are of high quality and feel really great and the workmanship is excellent. The item was part of a larger order and arrived very quickly. Thanks!

I ordered a backpack with several adjustments and everything ended up perfectly! It looks great, feels great, is very comfortable to carry and the quality is excellent. Serhii was very helpful when discussing my customizations and my order arrived very quickly. I'll be definitely ordering again when I need something else. Thank you!

Shipped and received incredibly quick! Gorgeous product, love the quality and look, so perfect. My son loves it too.

Beautiful high-quality bag, and they were able to accommodate a specific request I had about the strap. Shipped surprisingly quickly. Will definitely buy more bags from this shop!

Arrived so fast! High-quality leather and craftsmanship! They even responded to my request to make a bag with vegetable tan leather! I'm super happy with the product!

Perfect, as always. Thank you very much!

Completely met my expectations – thank you!

The product just arrived today, it is very beautiful and it shows good quality, I will give it a lot of use, thank you very much!

I am always looking for the perfect purse. This one hit all my “wants”. “Flat” bottom. No seam on bottom. Material is a somewhat heavy denim-type that is waxy/coated. So bottom keeps items upright. Wide pocket on outside to hold my iPhone 14 and snaps in. No worries about it falling out. Two pockets inside. One holds my wallet (a slim item) that makes it easy to grab. No searching for anything. Every item I carry is accessible. Wide enough for sunglasses in a case. Zipper is metal. Open/closes with ease. Adjustable shoulder strap is leather and removable (high quality metal clips) if desire a different strap. Does not twist. Does not dig into my shoulder. Feel purchased a high quality purse that looks and feels much more expensive than what I paid. For all the quality materials used it is also not heavy.

Speedy delivery and the bag was exactly as described.

Beautifully made and came quicker than I thought! So happy to have a new purse ❤️

I LOVE THIS PURSE! Perfect size, perfect color. I get compliments all the time. It is just awesome - thank you!

Excellent quality purse. Extremely well made and handcrafted. Highly recommend.

Fast delivery, product fully meets expectations. Keep it up!!

As nice as on the images, strongly built, no problems after 2 months of heavy use. Thanks!

This bag is amazing. It arrived super fast, was beautifully packaged (I didn't even have to re wrap it for the person I was giving it to), is amazing quality, and looks gorgeous. I looked at a lot of bags before finally settling on this one, and I am very happy with it. Fantastic product and great value for money.